Description: Title: Help Desk Level II Technician . Description: Title: Help Desk Level II Technician Department: Information Technology Reports To: Director of Technology Status: Non Exempt Salary: $19.00-$21.00/hr Position Profile. JOB SUMMARY HIRING RANGE: $49,097.73 - $57,761.79FULL SALARY RANGE: $49,097.73 - $66,425.85Under general supervision of the Director of Information Technology, provides high quality customer service and Help Desk support. Desktop Support Technician Ii. Easily apply. View Job description, benefits and responsibilities. This is a remote, work-from-home role. An IT Help Desk Technician is responsible for providing technical support and assistance. For the past 32 years, Edwards Job Description The key role of the MCE Service Desk is to be the point of contact to address and quickly resolve technical issues raised by the end user. As part of IT infrastructure team, the Helpdesk Technician will be the face of IT Service for all Evident employees in Americas, ensuring that each touchpoint across the Provide remote support for all client print related software and hardware products and services. Salaries increase Posting id: 761536384. Help desk: 2 years (Preferred). The average hourly rate for a help desk technician ranges from $12 to $44, but freelance workers have more control over their income. Apply online instantly. A strong start on the help desk can set individuals up for a successful career in IT. Search CareerBuilder for Help Desk Technician Or Helpdesk Support Jobs and browse our platform. Job email Follow up with customers, provide Troubleshoots calls to support the efficiency of Computer/Network Support and Telecommunications Specialists. What does a Help Desk Technician II do? Provides support to end users for computer, application, system, device, access Apply for the Job in IT Helpdesk Support Technician Level II at Stamford, CT. View the job description, responsibilities and qualifications for this position. Awecomm is an exciting information technology firm delivering exceptional services to the small and medium business market. new offer (08/07/2022) job description. Below and overview of all related document in easy to use Word, Excel, PDF and Job Description Work closely with internal support groups and external service providers to identify, resolve or coordinate the resolution of Desktop, Laptop, software problems, and Responsibilities for helpdesk technician. 1Path is seeking an experienced Help Desk Technician II to join their IT Managed Services Division. JOB SUMMARY HIRING RANGE: $49,097.73 - $57,761.79FULL SALARY RANGE: $49,097.73 - $66,425.85Under general supervision of the Director of Information Technology, provides high Under general supervision, the Help Desk Support Technician provides initial technical support to VegaNext Clients. CLASSIFICATION TITLE: Helpdesk Technician II GENERAL STATEMENT OF RESPONSIBILITIES: This is a FLSA non-exempt position. They should also help them to solve the problems they Level II IT Field / Help Desk Technician SFV / LA / Ventura job in Sherman Oaks, CA. Positions have responsibility to resolve complex service / trouble calls remotely, process service requests, assign and review Help desk technician provides remote or in-person support for operating systems and software applications, as well as desktops, laptops, printers, peripherals and other computer related The Help Desk Technician is responsible for managing and maintaining our end clients networks. Verified employers. Help Desk Technician II. POSITION OVERVIEW: IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, That includes The Help Desk Technician II identifies, researches and resolves technical problems of moderate complexity. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Technician II documents, tracks, and monitors the problem using applicable systems and tools. Under general supervision, the Help Desk Support Technician provides initial technical support to VegaNext Clients. Help Desk Technician II (01027) is the journey level of the series. Job in Mobile - Mobile County - AL Alabama - USA , 36624. Research salary, company info, career paths, and top skills for IT Helpdesk Support Technician Level II Our company is looking for a Desktop Support Technician II to join our team. Desktop Support Technician II Job Description Template. Job Description. 1 Whats the main role of a Help Desk Technician? Reports To: Director of Technology. You will ask appropriate questions and use knowledge and resources to POSITION OVERVIEW: IT DESKTOP SUPPORT OnBrand24 is a rapidly growing, industry leading business process outsourcing and software development organization. Senior Assistant Help Desk Technician at Dxc Technology in Chennai. For example, perhaps a customer $40,000 - $45,000 a year. We are seeking a qualified Tier II Job Summary: The Help Desk II position is a level two technical position designed to prepare employees for a career in advanced technical Troy, MI 48098 . Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace! Because every position is considered critical to Highmarks success and reputation, we take care to employ those who aspire to become the best in their field. They interact with Listed on 2022-07-10. Pay Grade Level: 4. Being a Help Desk Support Specialist II advises users on the methods, steps, and actions to - Computer Axion Communications Easy 1-Click Apply. Help Desk Technician II Customer Care . Full Time position. The Service Desk operates as a As a Help Desk Technician, you will provide Tier 1 support to our customers via phone, email and computer chat. Ensuring client satisfaction are essential in this position. Apply online instantly. - Computer help desk technician. Est. Record and Provide documentation outlining customer questions about the software in Help Job specializations: IT/Tech. Salary expectations. Salary: $19.00-$21.00/hr. Position Profile. Essential Duties and Responsibilities: The Help Desk Technician position is a key contributor to the success of managing our clients networks and end user devices. Below and overview of all related document in easy to use Word, Excel, PDF and Addresses application and minor network requests, troubleshoots staff personal Overview We are looking to hire a Classified Linux Support Technician.  This candidate will provide end-user support with processes for managing and delivering services that are ITIL conformant. Tier II Help Desk Technician. Apply now for jobs that are hiring near you. All help desk personnel need excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and Job Description: Provide technical support and troubleshooting services for incoming queries and issues related to computer systems, IT Specialist, Computer Support Specialist, IT Support, $9.87 - $14.76 . General Summary: The Service Desk Technician II is responsible for handling service tickets (T1 and T2) and Responsibilities: Ability to monitor, Onbrand24 - City Of Beverly. Job Description. The Help Desk Support Level II's role is to ensure proper computer operation so that end users can accomplish business tasks. Status: Non Exempt. Provide first level contact and convey resolutions to customer issues. Job Profile: Help Desk Technician II. Desktop Support Technician Ii. - Clerk help grocery. https://www.glassdoor.com/Job-Descriptions/Help-Desk-Te The IT Help Desk Support Technician, under general direction, performs a variety of computer systems administration and support tasks, including analyzing, constructing, documenting, The Help Desk Technician II identifies, researches and resolves technical problems of moderate complexity. - Computer help desk representative. Help Desk Technician II General Dynamics Information Technology Sumter, SC 5 days ago Be among the first 25 applicants While help desk technicians usually only stay in their role for 2 years or less, they are critically important to an IT team. Performs a variety of basic and advanced technical help desk support Looking for help desk technician ii job description related documents, templates, samples, and checklists? Job Description: Help Desk Technician II Page 3 Observe health and safety regulations Communicate effectively both orally and in writing Willingness to work occasionally Help desk technician job description. General Dynamics Information Technology Sumter, SC 5 days ago Be among the first 25 applicants See who General Dynamics Information Technology has hired for Apply for a Metropolitan Ministries, Inc. Help Desk Level II Technician job in Tampa, FL. Maintains his/her assigned service requests in the Help Desk Ticketing System. Job Description: Provide technical support and troubleshooting services for incoming queries and issues related to computer systems, The Help Desk Technician II will provide support for Gridlines network infrastructure, workstations/equipment, and IT Personnel. Help Desk Technician II. Job Description. The day to day job includes: Provide exceptional technical IT support remotely to clients. Incidents, jobs and tasks are typically assigned to the second line of a help desk because they cannot be resolved at the initial point of contact. A second-level service-desk technician should have a high level of technical knowledge about the systems, processes and operating environment of the user. Help Desk is the front line and responsible for (The Help Desk Support Technician II is a journey level position. Responsibilities. Under the direction of the Service Desk Manager, the Help Desk Technician's role is to support and maintain organizational computer systems, desktops, and peripherals. Complete Care IT. View this and more full-time & part-time jobs in Tampa, FL on Resolve incidents, service requests, and problems associated with service failures or degradations that are related to hardware and software computing devices (including mobile Diagnose, troubleshoot and resolve Tier I and Help desk technician is the first job role many IT pros find themselves in and is often a steppingstone to other job roles. Find your commute. Job Description Help Desk Support Technician Job Summary: Help Desk Support Technician Must be available to work in our office in El Segundo, CA. Help Desk Technician II. Tier II IT support technicians usually have a specialization and are able to determine if a problem is a new issue or an existing one. Find out if you meet the requirements! Service Desk Support Technician Level II. Job Title: Service Technician II. Competitive salary. Apply for the Job in IT Helpdesk Support Technician Level II at Stamford, CT. View the job description, responsibilities and qualifications for this position. Help Desk Support Specialist II responds to end-user phone, email, or chat requests for support to resolve basic computer, application, system, device, access, or performance issues. Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Full-time. Onbrand24 - City Of Beverly. Related Results. Apply for a Metropolitan Ministries, Inc. Help Desk Level II Technician job in Tampa, FL. - Customer help desk technician. Full-time, Part-time . Operate a personal computer and manage servers using program applications appropriate to assigned duties. Search and apply for the latest Help desk technician (it support level ii) jobs in Los Angeles, CA. Performs a variety of basic and advanced technical help desk support duties. Incidents, jobs and tasks are typically assigned to the second line of a help Apply now and find other jobs on WIZBII Utilizes product information or solution database to research, troubleshoot, and deliver solutions. Properly escalate unresolved queries to the next level of support. Why we need you: The Maintenance Technician Davie, FL 33328. The Help Desk Support Level II's role is to ensure proper computer operation so that end users can accomplish business tasks. View this and more full-time & part-time jobs in Tampa, FL on Snagajob. Ans. The main role of a Help Desk Technician is to provide assistance to customers. Help Desk Technician II. Department: Information Technology . Overview Why Highmark Residential? The Helpdesk Technician II is responsible for providing new offer (08/07/2022) job description. By asking the customer targeted Job Overview: At 1Path, the Help Desk Technician - Level II is the The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. 8 hour shift. Full-time, temporary, and part-time jobs. Job Description. Help Desk Technician II General Dynamics Information Technology Sumter, SC 5 days ago Be among the first 25 applicants - It help desk technician. About Awecomm. You must have 3 - 5 years demonstrable skills & experience as a Level 2 - 3 help desk technician. Use this Service Desk Technician Level II job description template to help the enterprise's hiring and job-definition processes. Generates help desk tickets and forwards service requests to Company: ARMS. The second-line of a help desk is a place where technical competence meets customer relations. Research salary, company info, What are the duties and responsibilities of an IT Help Desk Technician? Provide hardware and software support for end users by diagnosing, resolving, and/or escalating problems. Apply Now About this job. Typical duties of a help desk technician Tier 3 Researching and resolving the most difficult and complex problems that other help desk levels have been unable to resolve Analyzing and identifying trends in issue reporting and devising preventive solutions Editable sections include: Complete sections indicated by [] with Develop and recommend cost effective technical system improvements. Looking for help desk technician ii job description related documents, templates, samples, and checklists? - Bus help. Updated today. Helpdesk technicians provide tech support services, usually from a distance via phone or an online chat tool. Provides enduser hardware and/or software support to all university constituents as directed; -