1 The Financial Conduct Authority (FCA) The FCA is the independent watchdog that regulates Financial Services. So don't expect Amex to protect your purchase. Purchase Protection Plan. Which should be in your wallet? Contacted Amex and they messaged back stating that I needed to hire a repairman to take a look and get estimated cost to fix it. NMLS ID# 913828. The amount your credit cards purchase protection covers varies depending on the credit card company. The American Express Business Gold card purchase protection provides reimbursement for items bought with the card that get damaged or stolen. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. Purchase protection Purchase protection is included on most American Express cards and can help you cover items that are damaged or lost. Credit card purchase protection can be a valuable perk if your card offers it. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. Last edited by luoxiao; Aug 14, 15 at 11:56 am. I wanted to share my experience with American Express' Purchase Protection because I need it now, more than ever! 10/01/2020 How to Activate Benefits . For full Terms and Conditions, see www.americanexpress.com/PPterms. The terms that were changed were surprisingly in the customers favor! American Express Improves Purchase Protection & Extended Warranty Benefits. This protection will reimburse you for the expenses incurred to have the Covered item repaired or compensate you for the value of the Covered item up to the maximum sum insured that applies. Benefits are providedfor . Amex doesnt appear to be changing the amount of available coverage, with is $1,000 per incident and up to $50,000 in a calendar year. Purchase protection, also called damage protection, is a credit card perk that insures you against accidental damage or theft of your goods for a pre-specified time. I actually think its worth filing a claim. Manage all your notifications in the Amex Account tab. Blue Cash Everyday Card from American Express: Best for purchase protection and cash back on purchases at select U.S. department stores, with no annual fee (see rates and fees ). Business Line of Credit; Merchant Services. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with Amex cell phone protection provides reimbursement for repair or replacement up to $800 per claim, up to 2 claims in a 12-month period, for damage or theft of your cell phone. From CSP Guide to Benefits I downloaded this morning for the most up-to-date copy: Purchase Protection protects against theft of, damage to, or involuntary and accidental parting with new retail purchases within one hundred twenty (120) days from the date of purchase. Same quick and easy process but this time they asked for a repair estimate along with the claim form. Amex also is increasing the time you have to file claims of theft or damage on items paid for with your Amex card from 90 to 120 days. Previous article. American Express Gold Card: Best for expensive items. Download your complete Guide to Benefits here. Please see your Guide to Benefits for complete details. 7. up to the lesser of the . Southwest Rapid Rewards Priority Credit Card. Even its fee-free cards include some (though not all) covers! Subject to additional terms, conditions and exclusions. Most carriers were signing on behalf of the recipient during the pandemic, not sure if it was still happening in November. Purchase protection limits. The CLAIM NUMBER and DOCUMENT UPLOAD NUMBER are REQUIRED fields. Under Section 75 of the Consumer Credit Act, youre covered by credit card purchase protection if you use your card to buy goods or services such as a computer, an item of furniture, a car, flights or a holiday that costs over 100 and up to 30,000. This protection will reimburse you for the expenses incurred to have the Covered item repaired or compensate you for the value of the Covered item up to the maximum sum insured that applies. To provide notice you can call Amex at the following phone number: 1-800-322-1277 or, if from overseas, by calling collect 1-303-273- 6498. Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. Purchase Protection. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. Additionally, youll need to file your claim within 30 days of the incident. Natural Disaster . Eligibility: Most American Express cards offer purchase protection. But again, saying that they have proof isn't enough, demand a copy of the electronic signature. For instance, if youve ordered a new laptop using your eligible Amex card and someone has snatched the package from your doorstep, you might be able to cover some or all of the costs. *Excess of 50 applies. Coverage is limited to up to $1,000 per Occurrence, up to $50,000 per Cardmember account per policy year, and is in EXCESS of other sources of indemnity. About. Since Amex covers loss its very possible. Your car insurance may be enough. How to file a claim. Merchant Home; Accept the Card; Merchant Payment Solutions; Get Support; United States Change Country. Covered amount: Up to $1,000 or $10,000 per purchase and $50,000 per cardholder, every calendar year. With 90-days Card Purchase Cover 1 on your Platinum Card, you can rest assured knowing well reimburse you for repair, replacement or accidental damage for new purchases made on your Card. 1. They protect your purchase - it isn't their fault you paid a subsidized price. Amex Purchase Protection is good for up to 90 days only. Never miss a payment with payment due reminders. Need to know more? The Amex Platinum card focuses on premium travel benefits, but the Amex Gold card offers stellar earnings. Youll notice that nearly all AMEX cards offer this benefit, so chances are youre already covered. Sometimes called damage protection, purchase protection ensures goods against theft or accidental damage for a limited time. Shop with added confidence and Purchase Protection , which can help protect eligible purchases made with the card against accidental damage and theft for up to 120 days* from date of purchase.Please read important exclusions and restrictions. Ask Amex to force the shipper to provide proof. I hired someone and the cost to fix was close to the original purchase cost. This subreddit is for current and prospective cardmembers and anyone with an interest in American Express. This announcement came just two days after Citi made massive cuts to the purchase and travel protection offered by their cards.. If You have any questions about a specific Receive instant fraud alerts if suspicious activity is detected. Get premium car rental insurance coverage without the premium price with up to $100,000 of insurance coverage from American Express Travel Related Services Company, Inc. for a low flat rate. You can also file a claim online at eclaimsline.com Benefit overview When you purchase an eligible new item with your credit card, you receive protection for theft, loss, and damage for a specific period of time from the date of purchase (usually 90 to 120 days). KEY FEATURES. American Express AMEX Assurance Company PO Box 981553 El Paso TX 79998-9920 (800) 858-5971 Toll Free Fax (800) 322-1277 Phone Purchase Protection Claim Form Claim Number (required) Instructions: Please. From American Express site - When you charge a covered purchase with your Card, the Purchase Protection protects that item if it is stolen or accidentally damaged, including vandalism. You can dispute any transaction as long as you pay with your card, regardless how you make the purchase. How does Extended Warranty work? American Express cards are great for people with 700+ credit scores who want to be rewarded with cash back or points for every purchase. Depending on the type of card you have and its issuer, though, the terms and conditions of this insurance protection can vary widely. AMERICAN EXPRESS AMEX ASSURANCE COMPANY PO BOX 981553 EL PASO TX 79998-9920 Purchase Protection Claim Form ClaimNumber: SECTION 1: CARD MEMBER INFORMATION: American Express Card Account Number used to purchase the item: Card Member's Name: Address: City: State: Zip: Phone Number: Email: SECTION 2: PURCHASE INFORMATION: American Express only offer Purchase Protection, Refund Protection and Travel Accident insurance Used it for a TV (about $2200) which some pixels on the screen stopped working. Related: Best credit cards with purchase protection. 30 consecutive days. Flat rate of $19.95 / $24.95 per rental period, not per day depending on your coverage selection ($15.95 / $17.95 for CA Residents; $12.25 / $15.25 for FL Residents). 2 | Page 316-401 Rev. Purchase Protection Your covered purchases can be covered when theyre accidentally damaged, stolen or lost for up to 90 days from the covered purchase date with your eligible card. I was reimbursed the repair cost. Purchase Benefits also includes a per occurrence maximum for any one . Amex credit card offers require at least good credit for approval, have annual fees ranging from $0 to $550+, and are known more for attractive rewards than low rates. If your credit card comes with purchase protection, you may be eligible for repair, replacement or reimbursement of lost or stolen items that you purchased with the card. The benefit is active for 90 days after the date of purchase, and the cardholder can get up to $1,000 per item and $50,000 per calendar year. Purchases can be covered when theyre accidentally damaged, stolen, or lost for up to 90 days from the purchase date One of them is the Purchase Protection Coverage. Purchase Protection Coverage Period as described below. It only covers the purchase for 90 days against the damage or theft up to $500 per claim and $50,000 for every 12 months. NMLS ID# 913828. Learn more about rental car insurance. Citi: max $1,000 per claim, $50,000 per year; coverage is for theft of damage that occur within 120 days (90 days for residents of New York state). Full terms and conditions apply, and are available to existing customers in the Chase Sapphire Preferred Guide to Benefits. Note: if you go online, youll need to first select the credit card you purchased the item with and then choose the appropriate coverage. Also, total coverage cannot exceed a certain dollar amount (typically $50,000) per account or per year. Purchase Protection is underwritten by Virginia Surety Company, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Purchase Protection is underwritten by AMEX Assurance Company. We know how frustrating it is to buy something that you love, only to find that it has been stolen or damaged. AMEX will only refund me $1k right? Card Purchase Cover. Card Purchase Cover. Purchase Protection Plan 1. Yesterday, August 1, 2018, Amex updated the extended warranty and purchase protection benefits that are on many of their cards. File claims here or by calling 1-866-918-4670. 1 yr. ago. Marriott Bonvoy Boundless Credit Card. But with premium Amex cards, the limit is up to $10,000 per claim with the same $50,000 annual limit. 1. There is a $50 deductible per claim. About American Express; Investor Relations; Careers; Global Network; Check out this guide to learn more about the coverage offered. 3. Most purchases are protected so its easier to keep track of the items that arent usually covered: Amex has you covered in that instance, too. Buyers Assurance Protection Plan 1. American Express Travel Related Services Company, Inc. is licensed as a money transmitter by the New York State Department of Financial Services. The changes are both positive and negative, as were seeing improved travel protection, while @rodneyben 10/06/21. The benefit helps you replace an item you've purchased with your card if it's damaged, stolen or lost. Amex Gold card purchase protection covers the damage or theft of eligible purchases for up to 90 days after the purchase date. Amex is one of the most generous card issuers when it comes to purchase protection. Pretty solid; they ask for receipts and make you fill out some forms. Cell phone damage is common and having this additional coverage can be a real economic benefit should you need to use it. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Subject to additional terms, conditions and exclusions. Enter your claim details. Purchase Protection Covered Event. So youre covered for ~3 months in the event an item gets damaged or stolen. Extended warranty protection can cover claims of up to $10,000 each and up to $50,000 in a calendar year within five years of your purchase date. Purchase Protection The following information is a summary only. 4. Eligible Payment . It is essentially short-term insurance for the purchase of everyday items in case they are damaged or stolen. Toll-free from US & Canada 1-800-243-0198. Hey! 42 consecutive days (30 days for Washington State residents) 42 consecutive days (30 days for Washington State residents) Maximum loss/damage of rental car benefit. as described below. Blue Cash Preferred Card from American Express. Call the Benefit Administrator within 30 days of the incident at 1-800-228-6855 or the number in your cards benefits guide. You must file a claim within 30 days of loss by using this link or by calling 800-228-6855. Maximum accidental injury benefit (per person in your car, secondary) $5,000. $75,000. Annual fee. American Express extended warranty offers protection on certain purchases made with an Amex card. the purchase protection plan automatically, without registration, protects most insured items when the full purchase price is charged to the card by insuring the item for ninety (90) days from the date of purchase in the event of direct physical damage or theft (hereinafter called loss) anywhere in the world, if the item is not covered by other $75,000. I purchased a very expensive air mattress for travel and accidentally ripped a hole in it while moving. Phone: (800) 322-1277. Key Terms . This policy covers eligible purchases for an additional year beyond amanufacturers warranty of between one and five years. Replacement Cost. # 10. Animals and living plants. I only used it once, but it was exceptional. 2 Whose products do American Express offer? This week was the third time I ever used the Purchase Protection coverage from my American Express Platinum Card (issued in the U.S.) that covers certain purchases made with the card.. Purchase Protection is underwritten by Virginia Surety Company, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Road, London SW1W 9AX (American Express) for the benefit of Cardmembers. Rodney Bennett, WalletHub Analyst. They generally handle it very quickly too. Amex Rewards Checking earns 1 American Express Membership Rewards point for every $2 spent on purchases with the accounts debit card. Then do I need to Credit card purchase protection isn't as glamorous as free travel or bonus points, but it can save you hundreds of dollars when things go With most Amex cards, purchase protection can be filed for claims up to $1,000 per occurrence and up to a maximum of $50,000 per cardmember per calendar year. Just remember that you will need receipt from the original purchase. PROTECTION WITH REAL-TIME ALERTS Turn on purchase alerts to be notified when your Credit Card is charged. Coverage is for the costs of repairs or replacements of eligible items. You can see the full list of Amex cards that offer various ways to protect your purchases here. Never been denied; 3 claims in the last 6 months. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. For Serve and Bluebird Card Members: Purchase Protection is underwritten by Virginia Surety Company, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Purchase Protection is underwritten by AMEX Assurance Company. Purchase Protection - Guide to Benefits . Amex Gold card purchase protection covers the damage or theft of eligible purchases for up to 90 days after the purchase date. $100,000. How to File a Purchase Protection Claim with the Amex Blue Cash Everyday. Nothing like what it would cost to replace it. r/amex. Not sure what it is with everyone this morning lol. As such, purchase protection is more relevant and effective for goods and services whose prices change regularly. United Business Card. Coverage is primary for theft and damage to a Rental Vehicle. $500 per claim, $50,000 per calendar year. Credit card purchase protection acts like an extra layer of security on your purchases. Coverage: Covers the damage or theft of eligible purchases for up to 90 days after the purchase date. 1 CLAIM DETAILS . Benefit Overview. American Express Purchase Protection Experiences? EXPLORE REWARDS AND BENEFITS Welcome to the American Express Claim Document Upload Site For Products Underwritten by AMEX Assurance Company To get started, please complete the fields below. NMLS ID# 913828. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow. With 90-days Card Purchase Cover 1 on your Platinum Card, you can rest assured knowing well reimburse you for repair, replacement or accidental damage for new purchases made on your Card. This purchase protection applies for items purchased in your own country or abroad. or the per item and calendar year maximums as described below. 1 The Financial Conduct Authority (FCA) The FCA is the independent watchdog that regulates financial services. Please note that this is a summary of this benefit. Bank of America Travel Rewards credit card. Download & fax to (800) 322-1277. Reply. Chase Sapphire Reserve Card. American Express | Membership Rewards - Purchase protection vs return protection - So I have 2 questions with the return protection/purchase protection First, the upper limit for return protection is $1000, what if I have a purchase larger than $1000, say $1.5k. Purchase Protection Claims. I filled out the form as truthfully as I could. Capital One purchase protection called Purchase Security on Capital One Visa cards or Purchase Assurance on Capital One Mastercards covers eligible purchases in case of damage or theft up to the original purchase price for 90 days after the purchase date. They can get this from the shipping company. AMEXs purchase protection window is 90 days (as of Jan. 1, 2020). Amex has always been great to deal with on their purchase protection and extended warranty. Are you wondering if you should get rental car insurance? If your rental vehicle is damaged, you can file that claim with us first as your primary provider. I clicked on File a Claim. The monthly wireless bill must be paid for with your eligible Amex card. Purchase Protection. Purchase protection is a type of insurance benefit offered on your credit card at no additional cost. You can also mail them at: Purchase Protection Claims Unit, PO Box 981553. Shop with added confidence and Purchase Protection , American Express Travel Related Services Company, Inc., 200 Vesey Street, New York, NY 10285, is licensed as a money transmitter by the New York State Department of Financial Services. New Southwest Rapid Rewards Plus Credit Card. I think within 48 hours they had issued a statement credit and I wasn't required to show anything other than maybe the receipt. There are limitations in place for this kind of purchase protection. American Express Go; vPayment; FX International Payments; View All Payment Solutions; Funding Products. Online https://amex.rsagroup.ca/. I make sure to use my card because Purchase Protection saved me a few times! The best credit cards for purchase protection. Return all claim documentation within 180 days. The following Key Terms apply to the following benefits: Purchase Protection. Their extended warranty covers an item for one year after the mfg warranty. Please input them in the text box below. In September 2019, American Express revealed some significant changes to the travel & purchase protection offered on some premium cards. related to a . Purchase Protection Plan 1 Purchase Protection Plan You can be insured for eligible items charged to your Card for 90 days from the date of purchase in the event of accidental physical damage or theft for up to $1,000 per occurrence (for all purchased items combined). Most policies cover up to a certain dollar amount, anywhere from $500 to $10,000, per claim. Amex doesnt appear to be changing the amount of available coverage, with is $1,000 per incident and up to $50,000 in a calendar year. The American Express Platinum offers great coverage and benefits! Usually take 10 days from start to finish and you usually get a credit for the amount towards your Amex account. And the Purchase Protection of Amex Platinum is the best. For a complete description of the policies of your American Express card, select your card on this page. Re: AMEX Purchase Protection I can't remember if this was late 2019 or early 2020 but I left a kick-pedal(purchased on a Plat) at a venue and filed the online claim pretty close to the cutoff date. File a police report within 48 hours of the incident, if the item was stolen. Shop Worry Free Purchase Protection repairs, replaces or reimburses you for up to the amount charged to the Card (not to exceed the original purchase price). Good news: AMEX includes Purchase Protection as a benefit on all of its cards shown here. Amex also is increasing the time you have to file claims of theft or damage on items paid for with your Amex card from 90 to 120 days. Yay Amex! Chase Freedom Flex: Best for purchase protection and earning on sub-$500 purchases in rotating categories. Different from other credit cards, the Purchase Protection of this credit card not only covers damage and theft, but also covers an important item, Lost. Bank of America Customized Cash Rewards credit card. Shop with added confidence and Purchase Protection , American Express Travel Related Services Company, Inc., 200 Vesey Street, New York, NY 10285, is licensed as a money transmitter by the New York State Department of Financial Services. New York, NY 10285. You won't have any problems . 6. Purchase Protection Claims. This purchase protection applies for items purchased in your own country or abroad. Submitted a claim online and two days later received a refund. I am only taking about Purchase Protection and Extended Warranty, dispute is totally different in my view. Your Insurance Documentation British Airways American Express Credit Card May 2021 Page 1 of 13 AMERICAN EXPRESS PURCHASE PROTECTION, REFUND PROTECTION & TRAVEL ACCIDENT INSURANCE Insurance Product Information Document Company (Insurer): Chubb European Group SE is incorporated in France and operates through a branch in the UK. British Airways Visa Signature Card. @rodneyben 10/06/21. Purchase protection limits. We know how frustrating it is to buy something that you love, only to find that it has been stolen or damaged. Best beginner credit card with purchase protection The Chase Sapphire Preferred comes with 60,000 bonus points after you spend $4,000 on purchases in the first three months from account opening. 1 yr. ago. Clicking on Learn More took me to this page. Most cards cover you for up to $1,000 per claim, and up to $50,000 per year, per AMEX card. Southwest Rapid Rewards Premier Credit Card. The coverage is based on the actual amount charred to the card, up to $10k see below for further details. You are covered up to $1,000 per Occurrence, up to $50,000 per Card account per policy year. Or call 1-877-445-4153 for information or to file a claim. The annual maximum is also pretty generous at $50,000 per year for most cards. Rodney Bennett, WalletHub Analyst. Purchase protection is a way to persuade customers to purchase items even though they might be concerned about overpaying if prices fluctuate. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Card and is subject to change with notice. The Amex Platinum card offers plenty of premium travel benefits, but there's added value to be found in its collection of insurance coverage. Online: Purchase Protection Claim website. Nope. Amex Purchase Protection comes through once again. Filed a claim with Amex, and they paid $1. Terms apply. 2 DOCUMENT LIST . 2 Whose products do American Express offer? Road, London SW1W 9AX (American Express) for the benefit of Cardmembers. My wife bought a refurbished iPhone 4S on Black Friday for $0.99, and lost it over Christmas. Benefits are providedfor Replacement Cost up to the lesser of the Eligible Payment or the per item and calendar year maximums as described below. The police report should say that you were robbed. Chase Sapphire Reserve: Best overall for purchase protection. On a different occasion, a family members iPad (we purchased on the platinum card) had a shattered screen. Purchase protection covers damage/theft. AMEX Purchase Protection. Amex has stepped up to the plate with a respectable and competitive cell phone protection offering on its premium cards of up to $1,600 per year in potential benefits. Though they are a common component of credit card agreements, in general, they are uncommon. There are limitations in place for this kind of purchase protection. Purchase Protection qualifying items are covered on both cards for damage up to 90 days from purchase date, up to $10,000, maximum $50,000/year. The Purchase Protection is in EXCESS of other sources of indemnity. Aug 14, 15, 11:50 am. Extended Warranty: Benefit increased from 1 year to 2 years. Amex has an amazing purchase protection. American Express only offer Purchase Protection, Refund Protection, Travel Inconvenience and Travel Accident From anywhere in the world 905-475-4822. El Paso TX 79998- 9920. The protection lasts for a set period of time. Purchase Protection Coverage Period . The duration and protection amount vary from issuer to issuer, so you will need to check the policy before you sign up. The amount of the one original worldwide charge to an for the purchase of a Eligible Card tangible item of property for personal or business useor as a gift . Coverage is activated each time a Card Member makes an Eligible Payment for a Covered Purchase.. What is an Eligible Payment?.